Room for Improvement
Craig and Eva’s 120-year-old villa in Southland has been getting a bit of a makeover. Most recently they’ve been bringing the main bedroom up to scratch. During the process, they decided it was a good time to check on the state of the home’s insulation.
“We got in touch with the team at Insulmax®, who were very prompt at getting around and assessing the house. They used their thermal imaging camera to check the house and told us that it was just the main bedroom that needed insulation – the rest of the house had been done over the years.”
Fast, efficient, and friendly
Once the assessment was complete, things moved quickly. “We got the quote in just a few days, and by the following Monday, the team was here to get started,” says Craig.
With the renovation process already underway, the Insulmax® team provided options for installation either from the inside or the exterior. Because Craig was already stripping the linings from the walls, he opted to insulate the room from the inside.
“The guys were brilliant – friendly, knowledgeable, and super professional. They also had a great sense of humour, which made the whole process easy and enjoyable,” says Craig.
Handling the unexpected
With the insulation done, Craig continued on with the renovation. As he stripped back more sheetrock, he revealed an area that the insulation hadn’t reached due to unexpected studs.
“The odd construction of the house meant that no one would have expected there to be studs there. But I called Insulmax®, and they were back the very next day to sort it,” he says. “They even checked the entire room again to make sure there weren’t any other gaps. Their service was fantastic.”
A noticeable difference
With the new insulation complete, Craig says he noticed a difference straight away. “You could feel the difference as soon as you walked in,” he says. “We had the installation done at the beginning of spring, although it still felt very wintery in the south!”
For Craig, the entire process was seamless. “It was only a small job, but they were professional, tidy, and friendly from start to finish. I’d definitely recommend them to anyone considering insulation,” he says.
Note: Our case studies are conducted through interviews with our customers to provide context and background to their experiences. We greatly appreciate their willingness to share their stories, and we respect their right to privacy, which is why we use pseudonyms to protect their identities. On our website, you can find numerous testimonials in our clients' own words, accompanied by images of their homes, all available in the "Testimonials" section. For the case study itself, we have utilised stock images instead of our clients' actual homes.